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About this experience

The UK Hotel Experience offers a curated selection of quality hotels across England, Scotland, Wales and Northern Ireland, including country-house hotels, destination properties, coastal escapes, city hotels and some boutique stays. It provides broader choice than Boutique Hotel Experience, with the focus simply on giving the recipient a genuinely good hotel stay somewhere in the UK.

See where this card can be used →

Where this card can be used

A full list of eligible hotels across the UK. Search to find somewhere specific, or browse by category.

How it works

  1. 01

    Choose their experience

    Pick the kind of gift you'd like to give and choose the card value.

  2. 02

    They choose where to enjoy it

    The recipient chooses from the participating places available for their experience.

  3. 03

    Pay with their Monoola Card

    They use their prepaid Monoola Card to pay at an eligible venue, up to their available balance.

Not tied to one place. You choose the experience; they choose exactly where to enjoy it.

What's not included

  • Hotels not included in the eligible venue list
  • Travel to and from the hotel
  • Separate third-party businesses or activities at or near the hotel unless they are also eligible

Questions about this card

Any remaining balance stays on the Monoola Card and can be used at any eligible venue until the card's validity period ends — there's no need to spend it all in one visit.

A digital Monoola Card is delivered by email almost instantly once ordered. A physical Monoola Card is sent by post and typically arrives within 5 working days.

It works like a prepaid Visa or Mastercard, preloaded with the gift value you choose. It's restricted for use at the eligible places listed for this experience, rather than accepted absolutely everywhere.

Both give the recipient the same balance and the same eligible places to spend it. A digital card (service fee …) is delivered by email and ready to use straight away. A physical card (service fee …) arrives as a beautifully presented card by post, usually within 5 working days.